Troubleshoot A Product
If you are experiencing difficulties with your product(s) we ask that
you follow these procedures:
1) Review all manuals for your product. Access to manuals requires a login submission. We have a few troubleshooting forms below:
Power
Locking Systems Troubleshoot
General Troubleshooting
2) Familiarize yourself with our terms and conditions:
returns and conditions
3) If you are still experiencing problems,
please give us a call at (512) 301-0303. If we are able to determine product
is defective or in need of repair we can issue a RA number. RA numbers
are required for each return.
Troubleshoot Form